How to Register for Bois-des-Filion Recreation Programs Online

What's Covered in This Guide

This post walks through the entire process of registering for Bois-des-Filion recreation programs online—from creating an account to securing a spot in popular activities. Whether you're signing up a child for swimming lessons, booking an adult fitness class, or reserving a sports facility, you'll find step-by-step instructions that save time and reduce frustration. Online registration opens access to programs faster than phone or in-person methods, and spots fill quickly in our community.

What Do You Need Before Registering for Bois-des-Filion Programs?

You'll need four things ready: a valid email address, a credit card for payment, the participant's birthdate, and (for residents) proof of Bois-des-Filion address. The city's registration system—ActiveNet—requires these details upfront. That said, gathering everything beforehand prevents the maddening scenario where your cart times out while you're hunting for a misplaced Visa.

The Bois-des-Filion recreation department uses ActiveNet, the same platform employed by many Quebec municipalities. If you've registered for programs in neighbouring cities like Terrebonne or Mascouche, your existing ActiveNet login works here too. New users must create an account, which takes roughly five minutes.

Resident cards offer significant discounts—sometimes 40% off program fees. You'll need to validate your Bois-des-Filion address during account setup. Acceptable proof includes a driver's license, utility bill, or lease agreement showing a Bois-des-Filion postal code (J6Z).

Required Information Checklist

• Email address (for confirmations and receipts)
• Phone number with voicemail
• Emergency contact name and phone
• Participant's full name and date of birth
• Medical notes or accessibility requirements
• Valid credit card (Visa, Mastercard, or Amex)

How Do You Create a Bois-des-Filion Recreation Account?

Visit bois-des-filion.qc.ca and click "Loisirs et culture" then "Inscription en ligne." The system redirects to the ActiveNet portal. Click "Create Account" and enter your household details—this becomes your family profile for all future registrations.

The catch? You must add each family member individually. Click "Add Family Member" and complete separate profiles for each person registering. Children under 18 need parent/guardian contact information. Adults can create independent profiles or link to a household account.

Once profiles are complete, verify your residency status. Upload a scan or clear photo of your proof of address. Staff typically validates residency within 24 business hours—sometimes faster. You'll receive an email confirmation when approved, unlocking resident pricing.

Worth noting: the system saves your payment method securely. You won't need to re-enter credit card details for future registrations. That said, cards expire—update payment information before registration day or risk losing your spot.

When Does Registration Open for Bois-des-Filion Programs?

Registration opens seasonally, typically the second week of August (fall programs), second week of December (winter/spring), and first week of May (summer). Exact dates appear on the Bois-des-Filion municipal calendar and the city's Facebook page.

Popular programs—like children's swimming at the Centre récréatif de Bois-des-Filion—fill within hours. The city uses staggered registration times: residents get first access at 9:00 AM, non-residents can register starting 48 hours later. Mark your calendar. Set phone reminders. The early window matters.

Registration Schedule Example

How Do You Find and Register for Specific Programs?

Log into your ActiveNet account and browse by category—sports, arts, fitness, swimming, or special events. Use filters to narrow by age group, day of week, or location. The Centre récréatif de Bois-des-Filion hosts most indoor programs, while outdoor activities meet at Parc du Domaine or Parc de la Rivière.

Here's the thing: the search function works best with broad terms. Searching "swimming" shows all aquatic programs. Searching "Level 3 Red Cross" might miss results if the exact wording differs. Browse categories first, then filter down.

When you find a program, click "Add to Cart." You have 15 minutes to complete registration before the system releases your hold. Multiple programs? Add them all, then check out once. The cart shows total fees including resident discounts and any applicable taxes.

Before finalizing, review the cancellation policy. Most Bois-des-Filion programs allow full refunds if you withdraw five business days before the start date. After that, partial credits apply—typically 50% until the second session, then no refund.

Step-by-Step Registration Process

1. Log into ActiveNet at least 10 minutes before registration opens
2. handle to "Browse Programs" and select your category
3. Filter by age, day, or facility (Centre récréatif, Parc du Domaine, etc.)
4. Click "Add to Cart" for each desired program
5. Review participant assignments—ensure correct family member is selected
6. Check out with saved payment method or enter new card details
7. Save confirmation email and calendar the program dates

What If Your Desired Program Is Full?

Join the waitlist immediately. Click "Add to Waitlist"—there's no charge unless a spot opens. Bois-des-Filion recreation staff contacts waitlisted participants in order, usually within 24 hours of a cancellation. Have backup programs selected in case your first choice stays full.

Some programs offer additional sessions if demand warrants. The city monitors waitlist numbers and occasionally opens new time slots—especially for swimming lessons. You'll receive email notification if new sessions become available.

How Do You Register for Facility Rentals?

Beyond registered programs, Bois-des-Filion residents can book gymnasium time, meeting rooms, and sports fields through the same ActiveNet system. Rentals require a separate "rental account"—different from program registration. Contact the Centre récréatif directly at 450-621-3500 to set this up.

Gymnasium rentals at the Centre récréatif de Bois-des-Filion cost $45-85 per hour depending on time and resident status. Field rentals at Parc du Domaine run $25-50 per hour. Both require proof of Bois-des-Filion residency for discounted rates and liability insurance—available through the city for an additional $15 per rental.

Can You Register In Person or By Phone?

Yes—though online remains fastest. Visit the Centre récréatif de Bois-des-Filion at 90 montée Gagnon during business hours (Monday-Friday 8:30 AM-4:30 PM, extended hours on registration days). Bring payment and completed forms. Phone registration: 450-621-3500, though expect busy signals on opening days.

The city also accepts mail-in registrations with cheques, but these process after online and in-person requests. For high-demand programs, mail-in risks missing out entirely.

Troubleshooting Common Registration Problems

System crashes on opening day: Refresh calmly. The ActiveNet platform handles thousands of simultaneous Quebec users—occasional slowdowns happen. Don't double-click or submit multiple times; duplicate charges require manual reversal.

Resident discount not applying: Check that your address validation completed. Look for "Resident" status on your profile page. If pending, call 450-621-3500 before registering—staff can manually apply discounts during checkout.

Wrong participant selected: The system defaults to the primary account holder. Click "Change Participant" beside each program in your cart. Many parents accidentally register themselves for children's swimming lessons—easily fixed before checkout, frustrating after.

Payment declined: Verify card details, expiry, and available credit. Some banks flag municipal recreation charges as unusual. Call your bank beforehand if registering for expensive programs like summer camps ($400+).

Programs Available Through Bois-des-Filion Recreation

The city offers programming across age groups and interests. Children's programming dominates—swimming lessons (Red Cross and Lifesaving Society certified), artistic gymnastics, introductory soccer, and crafts. Adult options include yoga, badminton, pickleball, and fitness conditioning. Seniors access specialized classes at reduced rates.

Seasonal specialty programs appear quarterly: summer day camps at Parc de la Rivière, winter skating lessons at the outdoor rink on montée Gagnon, spring gardening workshops. The Bois-des-Filion municipal website posts seasonal program guides two weeks before registration opens.

"We added 300 new program slots last year based on resident feedback," notes the Bois-des-Filion recreation department's annual report. "Online registration now accounts for 78% of all sign-ups—up from 45% in 2019."

Getting Help With Registration

Stuck? The Centre récréatif staff assists with account setup, password resets, and program selection. Call 450-621-3500 or email loisirs@bois-des-filion.qc.ca. Response times vary—email typically within one business day, phone same-day during business hours.

For technical issues with the ActiveNet platform itself (login problems, payment errors), contact ActiveNet support at 1-888-325-7525. They're equipped to handle password resets and browser compatibility issues that municipal staff cannot resolve.

Pro tip: test your login the day before registration opens. Verify saved payment methods. Browse programs and add favourites to your wishlist (available within ActiveNet). The 9:00 AM opening bell isn't the moment to discover you've forgotten your password.